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The care word map

Words for an online care conversation

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Care word map

The word map

Telehealth

Tirzepatide

A care conversation

Specialist

Licence

Assessment

Prescription

The medicine words

Approval

Compounding

Shortage

Trial evidence

Unwanted effects

Misleading offers

Payment and questions

Self-pay

Coverage

Prior approval

Care questions

Prior approval

# Prior approval is a payment check.

Prior approval means the health plan reviews a medicine payment request in advance; the plan may call this prior authorization.

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Keep the decisions distinct

Make the waiting period clear

Ask what the answer leaves open

Read the source pages

## Follow the plan’s payment decision

### Keep the decisions distinct

A formulary is the list of medicines included by a health plan. As checked September 26, 2026, a medicine can qualify for Medicare payment while your own plan still needs to decide about paying. Your plan still checks its list of covered medicines and any requirement for approval before payment.

Ask whether the exact medicine and form are on the list.

Ask what the plan needs from the clinician.

Ask how to check the outcome and your expected share of the bill.

### Make the waiting period clear

Before paying a care fee, ask how the service handles a request that has no plan decision yet.

Who sends the information?

How will I hear the decision?

What fees still apply if payment is refused?

### Ask what the answer leaves open

A refusal can leave you with questions about both care and cost. Keep those questions together for the next conversation.

Ask the plan why it refused payment.

Ask the clinician to discuss the care options again.

If considering cash payment, ask for its full terms before choosing it.

## Read the source pages

Medicare’s program information

An example of payment rules that sit alongside a prescription.

Medicare information for patients

For questions about the route into coverage.

Gather the questions for your visit

This care-word guide offers reading, runs no clinic, and sells no medicine.

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