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The care word map

Words for an online care conversation

The word map

A place for each unfamiliar word.

A name on an offer can refer to a kind of visit, a medicine, or a payment rule. These definitions help tell them apart.

Words about getting care

Telehealth
Care shared by screen, phone, or messages instead of a room visit.
Specialist
Someone presented as having special knowledge of a kind of care. Ask what training and experience support that description.
Prescription
A medicine order written or given by someone licensed to prescribe.
Licence
A state record of a clinician’s permission to practise.
Assessment
The part of a visit where you discuss your health and the reason for care.

Words about the medicine

Tirzepatide
The ingredient in the medicines Mounjaro and Zepbound.
Approval
A product and its intended use have passed review by the Food and Drug Administration, known as the FDA.
Compounding
Making or mixing a medicine for a patient’s needs, rather than handing over a drug company’s finished product.
Shortage
Too little medicine to meet demand across the country. The FDA keeps a national shortage list; a pharmacy running out locally is a different matter.
Trial
A study that asks what happened in a defined group.
Unwanted effects
Problems reported during treatment, from stomach upset to more serious harms.
Misleading offer
An offer whose claims need a closer check.

Words about paying and deciding

Self-pay
Payment for medicine outside an insurance claim.
Coverage
What a health plan may pay for under its own rules.
Prior approval
The payment decision a health plan makes before covering a medicine.
Care questions
Notes that keep your aims and unanswered questions together.
Read what telehealth involves